Privacy Policy under GDPR regulation (for Europe and companies doing business towards European area users) - Liberty Online TV
This privacy policy describes how Liberty Online Television (“Liberty Online TV”, “we”, “us”, “our”) collects, uses, and discloses your personal information and data when you use our services through our website and/or mobile application Liberty Online TV (together, the “Services”).
What kind of data is collected?
Our company may collect the following categories of data and information:
Personal identification information
First and last name
Email address
Phone number
Country of residence
Optional profile information (profile photo, biography, preferences)
Account and usage information
Login identifier (such as email or third party ID)
User ID and profile settings
Favorites, bookmarks, watch history, and viewing preferences
Interaction with content (articles read, videos watched, screens visited)
Content you provide
Images and photos you upload
Videos you upload or submit
Text content (comments, messages, forms, feedback)
Technical and device information
Device model (anonymous or pseudonymous)
Operating system and version (anonymous or pseudonymous)
App version and installation ID
Device language
Time zone
IP address
Mobile advertising identifiers, where applicable (for example IDFA, GAID)
Location information
Geolocation if you give your consent in your device settings
Country and city, which can be deduced from IP address or geolocation
Notification and communication data
Push notification token (to send alerts such as “We are live” or breaking news)
Email communication logs (newsletter subscriptions, opt-ins and opt-outs, support exchanges)
We only collect data that is relevant and necessary for the purposes described in this privacy policy.
How is the data collected?
You provide our company with most of the data we collect. We collect and process personal data and information when:
You register online (if and when account creation is available)
You contact us or fill in a form through our website or application
You sign up for push notifications or newsletters
You use our application or website, where cookies and similar technologies may be placed on your device
You interact with our content (for example by reading articles, watching videos, saving favorites)
Our company may also receive data and information indirectly from the following sources, used for analytics, crash reports, or performance monitoring:
Firebase (Analytics, Crashlytics) – https://firebase.google.com
Google Analytics (for the web version, if enabled) – https://analytics.google.com
Sentry or similar error monitoring tools (for crash and error tracking) – https://sentry.io
Push notification providers such as OneSignal (for sending push notifications) – https://onesignal.com
We may add or remove tools over time. When we do, we update the list in this privacy policy when necessary.
How will we use your data?
Our company collects your data so that we can:
Provide, maintain, and improve our Services
Process your requests and manage your account
Deliver live and on demand content, news articles, and related features
Personalize your experience, for example by remembering your preferences, language, or content interests
Send you push notifications about breaking news, new content, or “We are Live” events (subject to your consent)
Communicate with you, including replying to your requests and support questions
Send you emails about special offers, updates, or our services if you have opted in to marketing
Analyze how our Services are used to improve performance and user experience
Detect, prevent, and address technical issues, fraud, or abuse
Regarding content you provide:
We may use images, videos, and text you submit through forms or interactive features to process and handle your request or participation (for example a testimonial, feedback, or submission form).
We may use images, videos, and text you submit, with your consent where required, to display them on our app or website as part of community or editorial content.
We may use your camera or photo gallery only when you authorize it, for example to scan QR codes or upload a profile picture.
If you agree, our company may share your data with partner companies so that they may offer you their products and services. At the date of this policy, Liberty Online TV does not share your personal data with external partners for their own direct marketing purposes. If this changes in the future, we will update this privacy policy and, when required, ask for your consent.
When our company processes an order or a paid subscription (if introduced in the future), it may send your data to payment processors and banking or credit agencies to prevent fraudulent purchases. This can include third party payment processors and app stores such as Apple App Store or Google Play.
How is the data stored?
Our company securely stores your data on servers located in France (Europe) and/or on infrastructure used by our technical providers, which may be located in the European Union or in other countries offering appropriate safeguards under GDPR (for example through Standard Contractual Clauses).
We keep your data for no longer than is necessary for the purposes for which it is processed:
Account and profile data: kept for the duration of your use of the Services and up to 3 years after your last activity or contact with us, then either anonymized or deleted.
Content you submit: kept for as long as it is published and for up to 3 years after removal or account deletion, unless a longer period is required by law or legitimate interest (for example to defend legal claims).
Technical and analytics data (logs, device data, cookies): kept for up to 13 months from the date of collection, unless required for security incident investigation or legal obligations.
Marketing data (newsletter subscription, marketing consent): kept for up to 3 years after your last contact or until you withdraw your consent, whichever comes first.
Transaction and billing data (if paid services are introduced): kept for the period required by applicable accounting and tax laws, which is usually between 5 and 10 years.
After the relevant retention period has expired, we delete or anonymize your data through secure deletion procedures. This includes the removal of personal identifiers from databases, the deletion of data from active systems, and the progressive overwriting of backup media as they are refreshed.
In addition, we may collect and store some anonymized or aggregated data that does not allow us to identify you personally. Examples include:
Device model (anonymous)
OS version (anonymous)
Device language (anonymous)
Geolocation when provided and processed in aggregate form
Country and city deduced from geolocation or IP address in aggregate statistics
Third party data processors
We may use trusted third party data processors to help us operate our Services, such as:
Hosting providers and content delivery networks
Firebase (Google) for analytics and crash reporting
Error monitoring providers such as Sentry
Email service providers for newsletters and transactional emails
Push notification service providers such as OneSignal
Web analytics tools such as Google Analytics
These third parties process personal data on our behalf and under our instructions. We make sure they provide adequate guarantees regarding data protection and security, and we sign appropriate data processing agreements when required by GDPR.
Marketing
Our company would like to send you information about our programs, shows, live events, and services that we think you might like.
At the date of this policy, Liberty Online TV does not share your personal data with external partner companies for their own direct marketing. If in the future we decide to do so, we will update this privacy policy and request your consent where required.
If you have agreed to receive marketing communications, you may always opt out at a later date.
You have the right at any time to stop our company from contacting you for marketing purposes or from using your data to build marketing profiles.
If you no longer want to be contacted for marketing purposes, you can:
Use the unsubscribe link provided in our emails, or
Change your notification preferences in the app, or
Contact us directly at: privacy@libertyonlinetv.com or support@libertyonlinetv.com
Data protection rights
Our company wants to make sure you are fully aware of all your data protection rights. If GDPR applies to you, every user has, under certain conditions, the following rights:
Right of access: You have the right to request copies of your personal data that we hold.
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions, including when processing is based on our legitimate interests or for direct marketing purposes.
Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, in a structured, commonly used, and machine readable format, under certain conditions.
If you make a request, we have one month to answer you, unless the request is complex or numerous. If you would like to exercise any of these rights, please contact us at:
Email: privacy@libertyonlinetv.com
Privacy policies of other websites or third parties
Our company’s website and application may contain links to other websites or third party services. Our privacy policy applies only to our own Services. If you click on a link to another website or service, you should read their own privacy policy and terms.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page and in the app. This privacy policy was last updated on 11/30/2025.
Contacting us
If you have any questions about this privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please contact us:
Email: privacy@libertyonlinetv.com
Contacting the appropriate authority
If you are located in the European Economic Area and you have a complaint about how we handle your personal data, you have the right to lodge a complaint with your local data protection authority.
You can find the contact details of EU data protection authorities at:
https://edpb.europa.eu/about-edpb/about-edpb/members_en
You may also contact the authority of the country where you live, where you work, or where you believe a breach has occurred.
Privacy Policy under other regulations than GDPR
Our company is committed to protecting individual privacy and securing the personal information made available to us when you visit or use our Services. This privacy policy describes what information is made available to Liberty Online TV, how that information is used and retained, and provides information on:
Information we receive (when you provide it, when you visit our website, when you use our app, when you receive emails)
How this information is used
Sharing of this information
Data retention
Third party tools and sites
Children and privacy
Security
If you have any question or suggestion for improvement, please let us know at privacy@libertyonlinetv.com.
Information you give us
You do not have to provide us with any personal information or create a user account to access basic information on our website and/or application. However, for some features, we may need personal information from you, such as:
Personal identification information (name, email address, phone number, country)
Profile information (profile photo, preferences)
Any content you submit to us (comments, feedback, support requests, images, videos, forms)
When you visit our website or use our app, the following information may also be automatically received and stored by our servers or by third party tools:
IP address
Device type and model
Operating system and version
Browser type and version (for web)
Language setting and time zone
Pages visited and navigation path
Date and time of access
Referring website or app
Approximate location (country and city) derived from IP address
App events and usage statistics (screens visited, buttons clicked, session duration)
Third party websites
Our company’s website and/or application may contain links to other websites or services. Our privacy policy applies only to our website and application, so if you click on a link to another website, you should read their privacy policy and terms.
How information is used
If you choose to provide us with information, we may use that information to:
Contact you, respond to your messages, and provide support
Provide and personalize the Services you requested
Send you information or services that you requested
Send you app notifications or emails, subject to your preferences and applicable law
We also use data you provide and automatically generated data for statistical analysis to:
Understand how our Services are used
Assess what content and features are of interest to users
Improve our content, design, and user experience
Monitor system performance and detect technical issues
We may also use your information to detect, prevent, and respond to security issues and harmful activities on our website and/or application, such as fraud, abuse, or attempts to compromise our systems.
Sharing of this information
Information you choose to share with our company may be treated as confidential and is only used in accordance with this privacy policy.
Our company may use third party analytics providers (such as Google Analytics or Firebase Analytics) to analyze data from cookies or similar technologies. These providers do not receive information that directly identifies you by name from these cookies. Where possible, we limit the provider’s ability to see your full IP address or we enable IP anonymization.
Within our company, we restrict access to personal information to employees, contractors, and service providers who require access to this information in order to perform their official duties. They are subject to confidentiality obligations and we limit what data they can view based on the specific needs of their position.
We do not sell your personal information. We do not share your information for commercial resale. We may share information in the following situations:
With service providers who perform functions on our behalf (hosting, analytics, email delivery, push notification management, error monitoring)
When required by law, regulation, or legal process, or to respond to lawful requests by public authorities
When necessary to protect our rights, security, or property, or the rights, security, or property of users or others
Links to external websites and third parties
Our website may link to other websites created and maintained by other private or public organizations. When you follow a link to an external site, you are leaving our website and are subject to the external site’s privacy and security policies. Liberty Online TV does not control and cannot guarantee the accuracy, relevance, timeliness, or completeness of information contained on an external site.
Security
Our company takes reasonable precautions to protect our Services and your information. For example, we:
Restrict access to personal information to employees, contractors, and vendors subject to confidentiality obligations
Use encryption (such as HTTPS and TLS) to protect data in transit when appropriate
Use firewalls and intrusion detection or prevention systems where appropriate
Maintain technical and organizational measures designed to ensure data integrity, confidentiality, and availability
We periodically review our processes and systems to verify compliance with industry best practices and to ensure a high level of security for our website and application. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Updates to this privacy policy
Our company may revise or update this policy from time to time. If we make significant changes to how we handle personal information, we will post the changes on our site and update the date at the end.
Updated on: 11/30/2025
Cookie Policy and other similar tracking technologies (GDPR and non GDPR)
When you visit Liberty Online TV, we may send cookies or other similar tracking technologies to your computer or any other device you use. We use cookies and similar technologies to remember your preferences and to understand how you use our Services.
A cookie is a small text file containing an identifier (a string of letters and numbers) that is sent by a web server to your browser and stored by your browser. The identifier is then sent back to the server each time the browser requests a page from the server.
For further information, you can visit https://allaboutcookies.org.
Cookies are used for user identification and for proper assignment of historical usage data collected during previous visits.
We may use both temporary cookie files (session cookies) and persistent cookies. You can delete or remove cookies from your browser at any time or block cookies from being installed on your device. However, this may affect the operation of our Services or make some features unavailable.
As described above, we may use your personal information and data to provide you with personalized content or marketing communications that we believe may be of interest to you. For example:
We may use Firebase Analytics and/or Google Analytics to help us understand how visitors use our website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/
. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
.
If in the future we use additional advertising or tracking services, such as Facebook pixel, Google AdSense, or third party marketing apps, we will update this policy and provide information about how to control those services.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising from major networks by visiting:
Digital Advertising Alliance: https://optout.aboutads.info/
Google Ads settings: https://adssettings.google.com/authenticated
Facebook ad settings: https://www.facebook.com/settings/?tab=ads
Types of cookies and tracking technologies we may use
Strictly necessary cookies: These cookies are essential for you to browse the website and use its features. Without these cookies, services such as logging in or basic navigation may not work properly.
Performance cookies: These cookies collect information about how you use our website or application, for example which pages you visit and if you encounter errors. The data collected is used to understand usage and improve performance. These cookies do not aim to identify you personally.
Functionality cookies: These cookies allow our website or application to remember your choices and preferences, such as language settings, location, or font size. This helps provide a more personalized experience.
How to manage cookies
You can set your browser to not accept cookies and you can delete cookies that have been placed on your device. The following links explain how to manage cookies for common browsers:
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera: https://help.opera.com/en/latest/security-and-privacy/
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
For mobile devices, if you do not want to receive targeted advertising based on your interests from mobile applications:
On iOS, you can enable “Limit Ad Tracking” in the device settings as described by Apple.
On Android, you can enable the option to “Opt out of Ads Personalization” in Google Play settings.
You may also download the DAA mobile AppChoices application to control behavioral advertising on mobile: https://youradchoices.com/appchoices
